Our Privacy Policy

Introduction

BrightBuild FSP ("we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of the personal information we collect and manage. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) HIPPA and CCPA  and applicable US &  Canadian privacy laws.

2. Scope

This Privacy Policy applies to all personal information collected through our website, business operations, client engagements, software platforms (e.g., Secapp, IPFusion), and any services provided by BrightBuild FPS.

3. Information We Collect

We may collect the following types of information:

• Client Contact Information: Name, job title, company, phone number, email address, and mailing address.
• User Credentials: When creating accounts for software platforms, we may collect usernames and role-based identifiers.
• Device & Usage Data: IP addresses, browser type, operating system, access dates/times, and actions taken on our systems or partner platforms.
• Communications Data: Records of inquiries, messages, and support requests.
• Emergency Response Data (for Secapp/IPFusion users): Limited operational data used to support mass notification and smart system integrations.

4. How We Use Your Information

We use personal information to:

• Deliver and support our services and software      integrations
• Communicate with clients and respond to inquiries
• Configure and maintain user accounts
• Ensure system security, functionality, and      compliance
• Improve our offerings and user experience
• Comply with legal and contractual obligations

5. Consent

We collect, use, and disclose personal information with your knowledge and consent, except as otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions.

6. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose personal information to:

• Authorized Service Providers or Partners: such as Secapp or IPFusion, to provide services and technical support.
• Regulatory or Legal Authorities: If required to comply with a court order, legal process, or applicable laws.
• Emergency Services: Where permitted and necessary for safety or emergency response.

All third parties are required to maintain confidentiality and use information solely for the purposes we specify.

7. Data Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure.

• Depending on platform requirements (e.g., Secapp servers), we may store data in Canada, Finland, or other jurisdictions.
• All cloud platforms we use follow industry-standard security practices, including data encryption and access controls.
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8. Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements. Information no longer required will be securely destroyed or anonymized.

9. Access and Correction

You have the right to access and correct your personal information in our records. To do so, contact us at the email provided below. We will respond within a reasonable time.

10. Cookies and Website Analytics

Our website may use cookies or third-party analytics tools (e.g., Google Analytics) to understand usage patterns and improve functionality. You may disable cookies in your browser settings, but some features may not function properly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the most recent version on our website along with the effective date. Continued use of our services after changes indicates acceptance of the revised policy.

12. Contact Us

Privacy Officer : Gustav Kleingeld 

glkeingeld@brightbuild.ca

1 800 683 6128